Welcome to Passport to Service

Free Online Montana Tourism & Customer Service Training
at Your Fingertips – 24/7/365!

Passport to Service on-line provides for you and your employees a comprehensive Montana training tool that is

• Convenient,
• Interactive and
• Tourism focused.

The Montana Office of Tourism and the Montana Superhost program are pleased to offer this training to you at no charge. This training is great for early season or late starting employees or to complement the training you already provide – at any time of day!

Key elements that make this training very effective are

• Video clips,
• Photographs and
• Links to Montana's statewide and regional online visitor information resources are.

You and your staff can benefit from this program by increasing your:

• Awareness about the importance of tourism to Montana, your community and your business
• Knowledge about key traveler resources
• Familiarity with other travel destinations in Montana
• Ideas for increasing the hospitality you provide to visitors
• Confidence in handling challenging scenarios with visitors
• Motivation for interacting with all customers

This engaging course takes only about one hour to complete, including an exit survey. After you click 'Next', you will see a short registration screen. We gather this bit of information to track how many and what types of people are taking advantage of this valuable resource! A certificate of completion is sent to users who complete the training and the exit survey.

Thank you and enjoy!

Click here to get started!